Refund policy

Return & Refund Policy

Returns and refunds are accepted only in cases of manufacturing defects or if the wrong product has been supplied by us.

• No returns or refunds will be provided for change of mind, incorrect selection, compatibility issues, or any other customer-related reason.
• Once an order is confirmed and payment is received, we may procure, import, or arrange the goods specifically for the customer. If the customer subsequently cancels the order due to a customer-related issue, no refund will be provided, as the goods may already have been processed, purchased, imported, or arranged specifically against the order.
• In case of a manufacturing defect, the customer must inform us within 2 days of delivery, with appropriate photos/videos and proof of purchase.
• Products must be returned in their original condition and packaging where applicable.
• If the defect is verified, we will arrange repair/replacement as applicable under the manufacturer's warranty/terms.
• Shipping charges are non-refundable unless the issue is due to a manufacturing defect or an incorrect product supplied by us.

Cancellation Policy:
Orders can be cancelled only before processing/procurement has commenced. Once the order has been processed or goods have been procured/imported/arranged specifically for the customer, cancellation will not be eligible for a refund.